Official Documents

Privacy Policy Hari2Cuci – Malaysian Player Data Protection

Your privacy is our top priority. This document clearly explains how hari2cuci collects, uses, stores, and protects your personal information as a player in Malaysia.

Effective: 1 January 2026 Updated: June 2026 Applicable in Malaysia Reading Time: ~8 minutes
Our Privacy Commitment
Your data is never sold to third parties
256-bit SSL encryption on all data
You have the right to access, correct & delete your data
Unsubscribe from marketing at any time
This policy is available in Bahasa Melayu (ms-MY)
Malaysian PDPA Compliance
256-bit SSL
No Data Sales
Secure Server
24/7 Privacy Support

Quick Summary: hari2cuci collects your information to operate its services, process payments, and ensure account security. We do not sell your data to anyone. You may request access to, correction of, or deletion of your data at any time.

Section 01
Introduction & Scope of Privacy Policy

This Privacy Policy is published by hari2cuci ("we", "Platform") and describes how we manage the personal information you provide when using the hari2cuci platform, including the website, online services, and all related communication channels.

Hari2cuci operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and leading international privacy principles. We take our responsibility to protect the personal information of every player who trusts our platform seriously.

This policy applies to all individuals who:

  • Registering an account on the hari2cuci platform
  • Using any service offered by hari2cuci
  • Contacting our customer support team
  • Visiting the hari2cuci website even without registering

Important: By using the hari2cuci platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us at support@hari2cuci.ws for further discussion.

Section 02
Types of Personal Data We Collect

Hari2cuci collects various types of personal information depending on how you interact with our platform. Below is a full breakdown of the data we collect:

2.1 Identity Information

  • Full name as shown on MyKad or passport
  • National ID number (MyKad) or passport number
  • Date of birth and gender
  • Identity document photo (for KYC process)

2.2 Contact Information

  • Active email address
  • Malaysian mobile number (+60)
  • Current residential address (optional)

2.3 Financial Information

  • Malaysian local bank account number
  • Bank name (Maybank, CIMB, Public Bank, RHB, etc.)
  • Account holder name for e-wallet (Touch 'n Go, GrabPay, Boost, ShopeePay)
  • Deposit and withdrawal transaction history on the platform

2.4 Platform Usage Data

  • Betting and gaming history (football, slots, Live Casino, lottery, e-sports)
  • Login session times and duration
  • Game preferences and bet types
  • Bonus and promotion claim history

2.5 Technical Data

  • Your device's IP address
  • Device type (Android/iOS smartphone, laptop)
  • Web browser used
  • Approximate location data based on IP address (state level only, not GPS coordinates)
Data We Do NOT Store
Passwords in plain text — all passwords are stored in a hashed format that cannot be decrypted
Full credit/debit card number — hari2cuci does not accept or store payment card information
E-wallet PIN numbers — transactions are processed through a secure gateway without hari2cuci having visibility of this information
Precise GPS coordinates — we only record approximate location at the state level for security purposes
Section 03
How We Collect Your Information

Hari2cuci collects your personal information through various channels, all in a transparent and lawful manner:

3.1 Directly from You

Information you voluntarily provide during account registration, identity verification (KYC), withdrawal requests, or when contacting the hari2cuci customer support team.

3.2 Automatically During Use

When you use the hari2cuci platform, our systems automatically record technical data such as your IP address, device type, session time, pages visited, and betting activity. This data is collected using cookies, server logs, and industry-standard tracking technologies.

3.3 Through Authorised Third Parties

In certain situations, hari2cuci may receive information from authorised sources, including identity verification (KYC) providers, Malaysian payment gateways (to verify transactions), and fraud prevention agencies.

Note: Hari2cuci does not purchase email lists or user data from external data providers for marketing purposes. All our marketing communications are sent exclusively to registered members who have given their consent.

Section 04
Purposes for Using Your Personal Data

Hari2cuci only uses your personal data for legitimate purposes directly related to the provision of platform services. The table below outlines the specific purposes and legal basis for each use:

Purpose of Use Data Type Used Legal Basis
Registration & Account Verification Identity, contact Contract
Deposit & Withdrawal Processing Financial, identity Contract
Fraud Prevention & Security Technical, financial Legitimate interest
Customer Support Identity, contact Contract
Marketing & Promotions Relationship, usage Consent
Responsible Gaming Platform usage Legal obligations
Legal Compliance (AML/KYC) Identity, financial Legal obligations
Platform Improvements Technical, usage (anonymised) Legitimate interest
Section 05
Data Sharing with Third Parties

Hari2cuci does not sell, rent, or trade your personal information to any party for their own marketing purposes. However, there are limited circumstances in which we may need to share your data:

5.1 Service Providers (Trusted Third Parties)

Hari2cuci works with selected service providers who help us run our operations, including:

  • Malaysian Payment Gateway — to process deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, FPX, and more
  • KYC Providers — for secure identity verification and PDPA compliance
  • Cloud Server Services — data stored in a secure, encrypted environment
  • Anonymous Analytics Platform — to understand usage patterns and improve the platform

All service providers are bound by strict confidentiality agreements and may only use your data for purposes we have authorised.

5.2 Legal Requirements

Hari2cuci may be required to disclose personal information to Malaysian authorities where mandated by law, court order, or official investigations relating to financial crime, money laundering, or other unlawful activities.

Our Guarantee: Hari2cuci has never sold, and will never sell, our players' personal data to any party for commercial gain. Your data is used solely to operate hari2cuci's services and to keep your account secure.

Section 06
Data Storage & Security Measures

6.1 Data Retention Period

Hari2cuci retains your personal data for as long as necessary for the stated purposes or as required under Malaysian law:

  • Active account data: For as long as your account remains active on the hari2cuci platform
  • Financial transaction data: Minimum 7 years (Malaysian legal compliance)
  • KYC / identity verification data: Minimum 5 years after account closure
  • Support communication logs: 3 years from the date of communication
  • Cookie and analytics data: 90 days to 2 years depending on type

6.2 Technical Security Measures

Hari2cuci employs multiple layers of security to protect your personal data:

  • 256-bit SSL encryption for all data in transit
  • AES-256 encryption for data stored in the database
  • Two-factor authentication (2FA) available for all accounts
  • Round-the-clock monitoring of suspicious activity by the security team
  • Regular security audits conducted by independent third-party experts
  • Restricted access to sensitive data — authorised personnel only

Data Breach Notification: In the event of a data breach that may affect your personal information, hari2cuci is committed to notifying you within 72 hours of becoming aware of the incident, in line with data protection best practices.

Section 07
Cookies, Tracking & Related Technologies

Hari2cuci uses cookies and similar tracking technologies to enhance the user experience and secure the platform. The following are the types of cookies we use:

7.1 Essential Cookies (Required)

These cookies are required for the platform to function properly. They manage your login session, account security, and basic preferences. Without them, the hari2cuci platform will not work.

7.2 Performance & Analytics Cookies

These cookies help us understand how players use the platform — which pages are visited most, where players encounter technical issues, and how to improve platform speed. This data is collected anonymously.

7.3 Functional Cookies

These cookies store your preferences such as display language (Bahasa Melayu), currency (RM), and certain platform settings to deliver a more personalised experience each time you log in.

7.4 Managing Your Cookies

You can manage or delete cookies through your web browser settings. However, disabling all cookies may affect the functionality of certain parts of the hari2cuci platform.

Section 08
Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal information on hari2cuci:

Right of Access
Request a copy of all personal data we hold about you
Right to Rectification
Correct any inaccurate or incomplete information in your account
Right to Erasure
Request the deletion of your personal data (subject to legal requirements)
Right to Object
Object to data processing for direct marketing purposes
Right to Portability
Receive your data in a structured, machine-readable format
Right to Restriction
Request that we restrict the processing of your data in certain circumstances

To exercise any of the rights above, contact the hari2cuci privacy team by email at support@hari2cuci.ws with the subject line "Privacy Rights Request". We will process your request within 30 business days.

Section 09
Cross-Border Data Transfers

Hari2cuci operates primarily from Malaysia, and your personal data is stored on servers located in the Asian region. In certain cases, some data may be processed by service providers operating in other countries.

All data transfers outside Malaysia are carried out with adequate safeguards in place, including data processing agreements that comply with the Malaysian PDPA and equivalent international data protection standards. We ensure that all such transfers are protected to the same level of security as data stored within Malaysia.

Transfer Security Guarantee: Sensitive financial data, including bank account information and MYR transaction records, is stored on servers located in Malaysia and is not transferred overseas.

Section 10
Children's Privacy

The hari2cuci platform is STRICTLY PROHIBITED for individuals under the age of 18. Hari2cuci does not intentionally collect or store personal information from any individual under 18 years of age.

If we determine that we have collected personal information from someone under the age of 18, we will promptly delete that information and close the account in question. Any remaining balance in the account may be forfeited in accordance with hari2cuci's Terms & Conditions.

If you know or suspect that someone under the age of 18 has registered on our platform, please report it to support@hari2cuci.ws immediately.

Section 11
Privacy Policy Amendments

Hari2cuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. You will be notified of any material changes via:

  • In-platform notifications on hari2cuci when you log in
  • Email to the address registered on your account
  • A notice displayed on the homepage with a clearly stated revision date

Amendments will take effect no less than 7 days after notice has been given. Continued use of the platform after the effective date constitutes acceptance of the updated policy. We recommend checking this page periodically.

Section 12
Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, the hari2cuci team is here to help:

  • Privacy Email: support@hari2cuci.ws (use the subject line "Privacy Request")
  • Live Chat: Available on the platform 24 hours a day, 7 days a week
  • Telegram: Official hari2cuci support channels

We will respond to all privacy-related inquiries within 3 business days. For more complex data access or deletion requests, the process may take up to 30 business days as permitted under the Malaysian PDPA.

Complaints to the Authorities: If you are dissatisfied with how hari2cuci handles your personal data, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia through the official channels of the Department of Personal Data Protection, Ministry of Communications Malaysia.

Why Your Privacy Is Safe at Hari2Cuci

6 layers of protection keeping your personal information secure at all times

Bank-Grade Encryption
All data and transactions on hari2cuci are protected with 256-bit SSL — the same encryption technology used by Maybank, CIMB, and Malaysia's leading banks.
256-bit SSL
No Direct Data Sales
hari2cuci has never and will never sell players' personal data to any party for marketing or commercial purposes. Your data is used solely for the operation of the platform.
Written Guarantee
Malaysian PDPA Compliance
The hari2cuci privacy policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) — the law governing data protection across Malaysia.
PDPA 2010
Restricted Staff Access
Only specifically authorised personnel who have undergone rigorous privacy training may access sensitive player data. All access is logged and continuously monitored.
Minimum Access
Easy Marketing Controls
You can unsubscribe from all hari2cuci marketing communications with a single click in any email or through your account settings. We respect your preference immediately.
Easy Opt-Out
Swift Privacy Issue Response
The hari2cuci privacy team responds to all enquiries within 3 business days. Urgent cases such as suspected hacking are responded to within 24 hours, around the clock.
72-Hour Response
🔒

Your Data Is Safe at Hari2Cuci

With 256-bit SSL protection, PDPA compliance, and our commitment to never selling your data — play with peace of mind at hari2cuci.

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